GDPR Privacy Policy for CouponQuake

Effective Date: January 2024
Last Updated: August 2025

1. Introduction

Welcome to CouponQuake, a platform owned and operated by Elavare LLC (“we,” “us,” “our”).

This GDPR Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or services, in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK GDPR.

We are committed to respecting your privacy and ensuring the security of your personal data.

For questions about this policy or your rights, you can contact us at: contact@couponquake.com.

2. Data Controller Information

For the purposes of the GDPR, the data controller responsible for processing your personal data is:

Elavare LLC
First Horizon Plaza
800 South Gay Street, Suite 700
Knoxville, TN 37929
United States

📧 Email: contact@couponquake.com

For users in the EU/UK, we may designate a local representative in accordance with Article 27 GDPR, and this information will be provided upon request.

3. Information We Collect

We collect personal data from you directly, automatically, and through third parties:

3.1. Information You Provide Directly

Identifiers: name, email address, postal address, telephone number.
Account Information: username, password, account settings.
Communications: support requests, inquiries, or feedback.

3.2. Information Collected Automatically

Technical Data: IP address, device identifiers, browser type, operating system.
Usage Data: browsing history, pages viewed, clicks, time spent, referral URLs.
Tracking Data: collected via cookies, pixels, and similar technologies (see our Cookies Policy).

3.3. Information From Third Parties

Social media logins or platforms when you connect accounts.
Affiliate/partner networks (e.g., merchants providing coupon data).
Advertising providers for personalized ads.

3.4. Special Categories of Data

We generally do not process sensitive personal data (e.g., health, religion, biometrics). If we ever need to, we will obtain your explicit consent.

4. How We Use Your Information

We use your personal data for:

4.1. Service Delivery

Registering and managing accounts.
Providing coupon and discount services.
Sending service-related notifications.

4.2. Personalization & Improvement

Customizing content, offers, and recommendations.
Analyzing site usage and trends to optimize performance.

4.3. Marketing & Communications

Sending promotions, newsletters, and updates (only where consented).
Showing personalized advertising on our platform and third-party sites.

4.4. Security & Fraud Prevention

Monitoring suspicious activity.
Protecting against unauthorized access, fraud, or misuse.

4.5. Legal Compliance

Meeting our legal obligations.
Responding to lawful requests from regulators or authorities.

5. Legal Bases for Processing

Under GDPR, we rely on the following legal grounds:

Consent – when you subscribe to newsletters or accept cookies.
Contractual necessity – to provide you with requested services.
Legitimate interests – to improve services, secure our platform, and run marketing (balanced against your rights).
Legal obligations – to comply with applicable law.

6. Data Sharing & Third Parties

We may share data with:

Service providers (IT hosting, analytics, marketing tools).
Advertising partners (for displaying relevant ads).
Merchants & affiliates (when you redeem coupons).
Authorities or regulators, when legally required.

We do not sell your personal data.

If we transfer data outside the EEA/UK (e.g., to the US), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

7. Your GDPR Rights

As an EU/UK resident, you have the following rights:

Right of Access – obtain a copy of your personal data.
Right to Rectification – correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – request deletion, subject to lawful exceptions.
Right to Restrict Processing – limit how we use your data in certain situations.
Right to Object – particularly to direct marketing or processing based on legitimate interests.
Right to Data Portability – request your data in a machine-readable format.
Right to Withdraw Consent – at any time, where processing is based on consent.
Right to Lodge a Complaint – with your local data protection authority (e.g., ICO in the UK, CNIL in France, BfDI in Germany, etc.).

You may exercise these rights by contacting us at contact@couponquake.com.

8. Data Security & Retention

We use technical and organizational measures to protect your data, including encryption, access controls, and secure hosting.

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

9. Updates to This Policy

We may revise this GDPR Privacy Policy to reflect legal, regulatory, or business changes. Updates will be posted on this page with the Last Updated date at the top.

If changes are significant, we may notify you via email or a notice on our site.